We accept Visa, MasterCard, American Express, Discover credit and debit cards, Apple Pay. You can also choose to pay with PayPal. All payments are processed through a secure checkout system provided by Stripe.
First-time orders must also be sent to the cardholder's billing address or work address. This process is not only for your security but so we can verify your details independently. To ensure that you don't experience any delays to your order, please make sure all your details are entered correctly.
All your purchases are insured against theft and accidental damage whilst in transit from GERALDINE LUSTGARTEN to your shipping address. Once your package has been delivered and signed for at your specified address, it is no longer covered. A signature requirement can be waived for packages delivered by Fedex, however, you will still be required to sign for all international orders delivered by DHL.
Making a return or exchange is easy. You have 14 days to decide whether to keep your items and we will collect from your home, work or alternative address for free. Simply request a returns merchandise label with our customer service team at firstname.lastname@example.org